Contact us
Questions, bug reports and corrections are welcome. We read every message.
Reporting a problem with a test
Please include the result (a share link or screenshot), the test server shown, your browser and device, and whether you were on Wi-Fi or a cable. That's usually enough to reproduce the issue.
Before you write
- Slow or unstable internet? The troubleshooter and slow internet guide cover the common causes.
- Problems with your provider are best raised with them first, then with the PTA. We can't act on behalf of ISPs.
- For how we measure, see the methodology.