FiberLink
FiberLink speed test & fiber guide
FiberLink is a growing Pakistani fiber broadband provider expanding its FTTH network in Lahore, Karachi, and other major cities. As part of the newer generation of Pakistani fiber ISPs, FiberLink offers competitive pricing and modern GPON infrastructure targeting residential customers seeking alternatives to incumbent providers.
Quick answer
To test your FiberLink speed, open speedtester.pk/speed-test on any FiberLink-connected device and press START. Results include download speed in Mbps, upload speed, and ping latency.
FiberLink network and service overview
FiberLink operates GPON fiber-to-the-home infrastructure in select areas of Lahore and is expanding to other major Pakistani cities. The company targets residential customers seeking reliable fiber broadband as an alternative to incumbent DSL providers.
Service plans range from 20 Mbps to 200 Mbps with unlimited data. Like other GPON providers, FiberLink delivers symmetrical upload and download speeds — a significant advantage over asymmetric DSL and mobile data connections.
FiberLink's network latency to local Pakistani servers averages 12–22 ms, reflecting newer fiber infrastructure with direct peering at Pakistani internet exchange points.
Customer service and technical support are handled through FiberLink's helpline and online portal. Technician visit times vary by area and demand.
Coverage availability is expanding — check FiberLink's website for current service area maps. Availability in your specific building or neighborhood requires confirmation with FiberLink's sales team.
Testing
Testing FiberLink speeds
Test your FiberLink connection at speedtester.pk/speed-test via Ethernet cable for accurate results. FiberLink's fiber service should deliver 88–97% of your subscribed speed on a wired connection.
Wi-Fi speeds depend on your router quality and placement. FiberLink-provided routers may limit performance for high-speed plans — upgrading to a dual-band or Wi-Fi 6 router improves wireless coverage and speed.
Document recurring speed issues with timestamps from SpeedTester.pk before contacting support. FiberLink's technical team can better diagnose issues with evidence of specific times and speed readings.
Compare your FiberLink performance to the coverage map averages on SpeedTester.pk to see how your connection compares to other FiberLink users in your area.
Run the ping test alongside the speed test — FiberLink fiber should show under 20 ms ping to local servers. Higher latency may indicate a routing configuration issue.
Plans
FiberLink plans and pricing
FiberLink's residential plans offer competitive pricing in covered areas. Monthly plans range from entry-level packages at Rs. 1,400–2,000/month for 20–30 Mbps to higher-speed packages for 100–200 Mbps at Rs. 3,500–6,000/month.
All FiberLink residential plans include unlimited data — no FUP throttling or data caps apply to standard plans.
Business plans with SLA options and static IP are available. Contact FiberLink's business sales team for commercial pricing.
Installation fees and minimum contract periods apply. Check for current promotions as FiberLink frequently runs discounted installation or first-month-free campaigns for new service areas.
Existing customers who refer new subscribers may qualify for bill credits — check FiberLink's referral program details through their customer portal.
Fix it
Troubleshooting FiberLink issues
Power cycle your ONT and router for most transient connectivity issues. Allow 90 seconds for the ONT to re-establish optical link before powering on the router.
Check ONT indicator LEDs — a red or blinking LOS (Loss of Signal) LED indicates a fiber link issue requiring technician attention.
For billing or account issues, FiberLink's customer portal provides account status, payment history, and support ticket submission.
Contact FiberLink's helpline with speed test screenshots from SpeedTester.pk if experiencing persistent speed problems below 80% of your plan on a wired connection.
File a PTA complaint at complaint.pta.gov.pk if FiberLink support does not resolve legitimate service quality issues within a reasonable timeframe.